General
• Guests are responsible for their own possessions while at the hotel.
• Children must be supervised by a responsible adult at all times.
• Vehicles should be kept locked and are left in the car park at your own risk.
• Dogs are not permitted in the hotel, with the exception of assistance dogs.
• No food and drink is to be bought into the hotel by guests for their consumption on the premises or in the grounds.

• Guests are liable for any damage to a room including fixtures and fittings

• We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the hotel’s property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount to the registered address. 

• Please See List of Charges

   

All Bookings subject to Government Guidance.
Hotel Rooms

All bookings will be charged for the full accommodation amount 24 hours prior to arrival. The card used for payment must be provided on check in as a validation check. Please note we prefer card payments. We reserve the right to cancel any unsecured reservation.

Restaurant Reservations
• To book a meal in our restaurant please contact us to advise us of the number of diners and time required.
• Should you need to make any changes or cancel the booking please let us know as soon as possible.
• If a booking is not cancelled we reserve the right to charge for the meal.

Weddings
• A deposit of £650 is required at the time of booking (non refundable)
• Payment of the balance (non refundable) and confirmation of final numbers is required 1 week prior to the wedding.
• Should any additional costs be incurred on the day of the wedding, payment should be made on the day, before departure.
• Any cancellation less than 28 days prior to the wedding will be charged at 100% of the cost agreed. (we recommend you consider taking out wedding insurance)

You are responsible for any damage caused to the allocated rooms or the furnishings of the hotel. If any act, default or neglect by the guests or organisers results in damage or complaints from other guests, the customer shall be liable to pay to us on demand the amount required to make good or remedy such damage.

In the event of willful or negligent interruption to the business or other customers, we will charge the amount of any loss to the Customer and terminate the contract. We will not be liable for any refund or compensation in such circumstances.
We do not accept liability for any failure to provide services contracted due to circumstances beyond our control including industrial action, postal communication, plant failures, supply of gas, electricity and water or fire alarm evacuation.
For bookings for private parties and weddings a deposit of £200 will be taken to cover any damage. This will be refunded after the event.
These terms & conditions are governed in accordance with English Law and any disputes relating to this disclaimer will be subject to jurisdiction of the law of England & Wales.